Returns Policy

Here is the legal stuff that we really don't like but our legal team tells us is necessary.

Let's start by stating the obvious. ​Since our produce is perishable we cannot accept returns.​ 

​That said, we want every customer to be happy so we do offer refunds and replacements at our sole discretion.If you would like to request your order to be re-sent, here's what to do:-

  • Take a photo of the product.
  • Put the product into your refrigerator
  • Send the photos to info@exoticfruits.co.uk, please include your order number
  • Contact us immediately on 020 3633 8893

All requests must contact us within 24 hours of order receipt.

We are not responsible for products that spoil if there is not someone to receive your delivery on the date that you request it, full tracking is provided and can be requested anytime after dispatch.

You can cancel your order anytime before dispatch, please contact 020 3633 8893 or info@exoticfruits.co.uk to cancel your order