Let's start by stating the obvious. Since our produce is perishable we cannot accept returns.
That said, we want every customer to be happy so we do offer refunds and replacements at our sole discretion in certain circumstances. If you would like to request a voucher, refund or your order to be re-sent, here's what to do:-
Take a photo of the inedible product-
- Put the product into your refrigerator
- Send the photos to - info@exoticfruits.co.uk, please include your order number in the subject
- All requests must contact us within 24 hours of order receipt
We are not responsible for products that spoil if there is not someone to receive your delivery on the date that you request it, full tracking is provided and can be requested anytime after dispatch.
A photo taken by BBC reporter Ricardo Senra went viral on Twitter recently after it showed a jackfruit on sale for £160 in trendy Borough Market, one of London’s largest and oldest food markets in the heart of the city. It prompted disbelief that a single fruit could cost so much, or even still - someone would even buy it! My initial reaction was,...
It's not every day you get to save the day for Ireland's most recognised chef and the daytime tv watching British public. OK, we might be overcooking it, but we supplied the critical ingredient for Clodagh McKenna's traditional Thai Green Curry presented on This Morning recently and we're proud. For those who don't know, Clodagh McKenna has a regular segment on the long-running ITV daytime...
The Australian finger limes refreshing citrus vesicles, opulent aesthetic, and versatility make it one of our favourite fruits. These tasty treats we first discovered growing naturally on a thorny shrub along the Queensland and New South Wales coastal border. The hype around finger lime (also known as caviar lime) increased during the mid-'90s as its small citrus vesicles started being utilised as a garnish...
